Geometric Pattern

Seamless IT Transformation for a Healthcare Provider

How we helped a leading healthcare provider overcome infrastructure challenges and achieve operational excellence through comprehensive managed IT services.

Healthcare IT Infrastructure Managed Services

At a glance

The company faced a range of in-house operational challenges, including inefficient timesheet processes, limited visibility over on-site staff, fragmented fleet management systems, and difficulties ensuring accurate billing and optimal staff productivity. These issues were impacting day-to-day efficiency and overall business performance.

Business Impact

The custom-built app revolutionized workforce management, delivering measurable improvements:

  • Eliminated time fraud with geo-fencing and automated timesheets.
  • Improved fleet tracking, reducing vehicle downtime and optimizing logistics.
  • Streamlined payroll, cutting processing time and eliminating errors.
  • Increased staff productivity, ensuring every billable hour was tracked correctly.
  • Enhanced operational efficiency, automating processes that were previously manual and prone to errors.

How We Tackled Unexpected Issues

One challenge was integrating the app with various third-party fleet management and payroll platforms. By working closely with vendors, we ensured seamless real-time data flow, eliminating the need for manual inputs.

Additionally, refining the geo-fencing feature required careful calibration to ensure staff could accurately check in without false restrictions. After testing and adjustments, the feature successfully prevented time fraud while maintaining ease of use.

CHALLENGES

A leading trades and construction company struggled with timesheet accuracy, onsite monitoring, fleet management, and ensuring staff were billing clients correctly while staying productive. These inefficiencies led to unnecessary costs, inaccurate payroll, and challenges in workforce oversight. They needed a solution to optimize staff efficiency and streamline their entire operation.

SOLUTIONS

GDS developed a custom mobile app for Android and iOS, designed to address the company's challenges while improving efficiency across all levels of the business.

Key Features & Integrations:

  1. Timesheet Management
  2. Onsite Monitoring
  3. Fleet & Asset Management
  4. Payroll Integration
  5. Leave Requests & Scheduling
  6. Live Asset Tracking
  7. Access Controlled Worksite Entries

CONCLUSION

The custom app built by GDS provided a complete operational solution, making workforce and asset management seamless. As it expands into the broader trades industry, this game-changing technology is set to help businesses nationwide enhance productivity, cut costs, and drive long-term profitability.

FINAL OUTLOOK

Following its success, the company recognized the app's potential beyond just their business. They are now offering the subscription-based app to other trades industries, including construction, plumbing, electrical, and landscaping.

Businesses can now effectively operate on a monthly or yearly basis to optimize workforce productivity, streamline payroll, and maximize efficiency – creating a passive income stream while helping other trades businesses increase profitability.